San Diego, CA
I contacted Mike through Yelp to get a quote on a ductless air conditioning system. He responded super quickly and was able to schedule an estimate within a week. Mike and his team did a great job from start to finish. Mike, unlike most other contractors I contacted, responded quickly to all my questions and was able to schedule an estimate quickly. His team did a great job installing everything and took great care of my home during the project. We were thrilled with the service, and thrilled to have ductless air conditioning installed.
La Mesa, CA
Mike and his crew did an awesome job. I think the quality of work was great and his guys were very respect of our home and spaces. They cleaned up after themselves every day and stayed on time with the project. We had a ton of questions for Mike and he was very patient with us from start to finish. He answered things honestly, gave us his opinion when it mattered, and never wanted us to be unsure or doubtful of things. It was very clear that Mike wanted us to be happy with everything. He won’t let any details slip by. He even came back a day after full install because he wanted to make sure our furnace had a particular setting turned on for better efficiency. Great, honest guy to work with. Highly recommend Gladstone for HVAC install.
San Diego, CA
I highly recommend Gladstone Heating and Air. Mike very patiently answered my dozens of questions, explained my options to me and managed my expectations very well. This is important to me because so many contractors promise everything but barely deliver the most basic end-product to fulfill the contract. Mike went above and beyond as we dealt with some scheduling set backs and delays.
8/3 was my installation date, the Gladstone crew led by Steve arrived around 8AM and laid down drop cloths everywhere and began work. The crew answered a few questions I had regarding the installation and were quick and professional.
I initially found Gladstone Heating and Air on Yelp and I did get 7-8 other quotes as well. I went with Mike because he was personable, knowledgeable, is a small / local business owner, and the value he provided for the money was outstanding. There is a lot that goes into picking the right contractor and I would not hesitate to recommend Mike to anyone for their HVAC needs.
10/18/2016 (Angie’s List)
It went very well. They were very prompt and I was able to install on an earlier date as expected. After installing the thermostat, I noticed the thermostat was not very accurate. Mike came over the following week to test it and made a great effort in replacing it with another model. I appreciate he took the time so that I would be happy. Thank you!
Description of work:
Installed a new air conditioner and furnace
Overall: A Price: A: Quality: A Responsiveness: A Punctuality: A Professionalism: A
10/18/2016 –(Angie’s List)
I called 3 or 4 businesses to get quotes on a mini-split air
conditioner/heater . Every business I spoke with needed to set up an appointment and come to my house before they would give me a ball park figure. When I called Mike, however, he told me straight up that there is pretty much a standard price to install mini-splits, and it only varies according to the size unit that is installed. And electrical work. He was so easy to talk to and he explained everything so well that I cancelled all of the appointments I had made with others and I went with Mike. He came either that day or the next to look at the setup and make sure it would work. His crew arrived within the week to do the install. The crew was wonderful. They went out of their way to route the new electric lines so that they were mostly hidden under the house. This was no small feat, and I know it took them longer than usual, but my price did not go up. They did very precise work. They cleaned up beautifully after themselves. I have never had a contractor come in and do such great work for such a great price in such a short amount of time. My mini-split works beautifully, and I am so pleased with it. By the way, they did spend some extra time with me making sure that I understood what maintenance I had to do, as far as cleaning the filters was concerned. These guys are the best.
Description of work:
Installed a mini-split air-conditioner/heater in my family room.
Overall: A Price: A Quality: A Responsiveness: A Punctuality: A Professionalism: A
San Diego, CA
Mike and his team were amazing! We recently purchased a home without AC and after reading the great reviews about Gladstone Heating & AC, decided to have Mike come out to provide an estimate. Mike’s estimate (I obtained two other from different companies) was by far the most reasonable. After booking his services, he arrived on both days (the job took 1.5 days to complete) right on time, and both he and his crew were very professional. Also, they were very considerate of our house while installing the system, which was a bonus. In the end, our system works great, I feel we received an amazing price, and the communication with Mike throughout the process was detailed and prompt. I highly recommend!!! Thank you Gladstone Heating & AC!!
I would recommend Mike to anyone who needs HVAC work done. He did a whole HVAC replacement in my home and it came out better than I expected. He was very knowledgeable, courteous, fair and professional. His guys showed up on time, and did a great job both in removing my original system and installing the new one. I am very happy with my decision to use Mike and will be going back to him for any of my future HVAC needs.