Angela R.
San Diego, CA
5/1/2021
I am SO GLAD (see what I did there) that I contracted Gladstone Heating & AC replace my entire HVAC system in my two-story house. Our old system was original to our early 80s home, and was all but useless. Mike Gladstone, the owner, responded to my request for an estimate within minutes and, luckily, was able to come to our house the next day. He was the first of 3 estimates, and he gave me a more than reasonable price for what I needed. He answered all my questions and provided me with recommendations that were right for me, not sales-y or overblown. Within a week we had them contracted. Once we confirmed, we had our entire new system in a week later!
Mike’s team was unbelievable to work with. They clearly enjoy working together, and are incredibly professional, considerate, and thoughtful in your home. They answered any questions we had and worked with us to move our three senior dogs (who don’t do well with disruptions to their routine) around the home and outside for their needs. They were done in 2 days.
I can’t recommend these guys highly enough. If you have any heating, AC, or HVAC needs, you should really consider Gladstone Heating & AC.
Nikki M.
San Diego, CA
4/20/2021
Competitively priced and very responsive! Mike and his crew were very professional, efficient, friendly and punctual. They even finished the job a bit ahead of schedule. It took us awhile to find a company we were comfortable with and very glad we went with Gladstone! We definitely recommend Gladstone.Bottom of Form
Ashley B.
San Diego, CA
4/12/2021
We used Gladstone to install AC in our 100 year old home which previously didn’t have AC installed, it’s been a dream to finally have AC for the hot SD summers. They also replaced our old heating system which had stopped working entirely. Gladstone was prompt, professional, and did a wonderful job on everything they did for us. I’ve been most impressed with how quickly they responded to helping troubleshoot and replace the Nest and coordinate the warranty directly with Nest when it wasn’t working as it should. I text with them directly and they’ve been so quick to respond and help. I now recommend them to everyone looking to install AC or heat.
Mikaela P.
San Diego, CA
4/3/2021
Mike Gladstone was quick and professional with his estimate and was able to start our job right away. He talked me through all the different options and let me propose alternate locations and their associated impacts. The install team kept communication open and did a great job both installing the mini-split system and leaving our house tidy after.
Jane M.
San Diego, CA
4/3/2021
Mike and his crew replaced my old 1973 heating and AC on Monday March 29,2021. I found Mike to be honest, efficient, easy to work with, who pays attention to detail, He walked me though the process before hand. He has great customer service skills, with more than fair prices. His guys worked long hours to finish the job in one day. They were upbeat, hard working, and still smiling at the end of the day. Thank you Mike and team. I am so happy I chose you for my heating and ac needs. Choose Mike and his team. You won’t be disappointed.
Suwanna S.
San Diego, CA
2/26/2021
We had Mike replace our heating system 6 years ago. It worked great with no problems. Recently, we decided to add AC. We contacted Mike and received a very competitive quote. As expected, Mike was professional and efficient. He responded immediately to all of my questions and requests. His crew, was reliable and effective. Marco explained everything we needed to know. He even helped us fix a light fixture for an unrelated job! We highly recommend Mike for your HVAC needs.
Vicki D.
San Diego, CA
2/23/2021
Cannot say enough good things about this company and their employees! We just had them replace our heating/ac and they were great! They were fast, clean, attentive to our requests and went over and above with thoughtful additions to make it better for us in the future including adding an outlet and light in the under area of our house where the vents and equipment are located! Thanks to Noel, Marco and Erick who were amazing!
A.S.
San Diego, CA
1/28/2021
I wish I could give 10’stars! Mike and his crew were professional and skilled. Mike explained the work and his proposed bid and answered all my questions. They removed and replaced my 60 year old furnace with a new one plus air conditioning. Added new duct work and a new Nest thermostat. Took them three days and left my house in better shape than when they started. Highly recommend.
Michael S.
San Diego, CA
1/9/2020
Gladstone Heating and Air Condition understands customer services! From beginning to end, their communication and professionalism was second to none. In addition, they are very competitive on price. They are extremely easy to work with and followed through on everything promised. Pick up the phone and give Mike G. a call. You will not be disappointed.
Max D.
San Diego, CA
12/27/2019
Mike and the crew at Gladstone installed center heat and ac in tiny, 100 year old craftsman home. The entire experience from start to finish was great. Beginning with the estimate, mike was patient and thorough in explaining options, clearly outlining pros and cons at each decision point. I really appreciated his matter-of-fact way of explaining how each step of the job would go, and how we might be impacted. His crew were equally conscious, taking extra care to clean up and minimize the stress of the job on our day to day lives. They were in and out in 3 days, and the workmanship and attention to detail was outstanding. Highly recommend!
Reina M.
La Mesa, CA
11/13/2019
We are very happy with the work and treatment we received from Mike and his team. Mike provided us with a complete and fair estimate. He answered all of our questions, explained the system and completed the installation in a timely manner. The team he brought with him were professional, courteous, clean cut- and just really nice guys. We highly recommend Mike and his team.
Alli C.
San Diego, CA
10/22/2019
Wonderful experience all around. Mike and his guys are hard-working, polite, neat and careful, and were a pleasure to have working at my house. Great price. I love my mini split ac unit, and my house is cold! Very honest and professional company. Thank you guys!!
Grant K.
La Mesa, CA
9/5/2019
Gladstone is a terrific company. Mike, the owner, was prompt for our scheduled time to complete an estimate. He was patient with my endless questions about a new HVAC system and extremely knowledgeable. The estimate can back at a price lower than his competitors with the same or better equipment.
I have no hesitation in recommending this company
Marcia S.
San Diego, CA
7/27/2019
This is the second time/second property that I have had Gladstone Heating and AC install a new furnace and AC system. The most recent job required moving the furnace into the attic in order to make room for a bath remodel. All new equipment, ductwork and vents were required, in addition to new electric access. Mike and his crew are incredibly thorough, polite, professional, and neat. The pricing was very competitive. Every day they cleaned up the house and yard, leaving everything spotless. We highly recommend Gladstone Heating & AC.
Eric Dewey-Hoffman
9/2017
They were quick and professional. They were informative both during the sale and then afterward. They gave me the heater and AC units that were the right size for my small house, the other companies quoted me larger units I didn’t need. They were good listeners.
Michael H.
San Diego, CA
5/14/2019
I found these guys via Yelp and their five star rating is deserved. I had a new A/C unit installed in my home and Mike was quick to set up an in-home estimate. He provided an extremely thorough review and walked me through all my options in detail. My install went flawlessly and I’m relaxing in comfort now. Would highly recommend.
Donna T.
San Diego, CA
4/29/2019
We had AC installed and a new furnace put in. Mike and his crew were amazing, start to finish. They are very surgical and methodical about their craft, so everything is done super efficiently. They also have great attitudes and are very friendly. Mike is a great communicator, as he explained things along the way. You can tell he prides himself and the business on doing the job right. I didn’t get any other bids so am not sure how price compares but based on what I’ve read, pricing seemed on par for the work done. It was well worth it.
Kristine W.
San Diego, CA
3/20/2019
We recently had our old furnace replaced, AC installed, and all of our ducting replaced. Gladstone did a great job from start to finish! Mike is knowledgeable, friendly, and super responsive. Any questions we had he answered quickly – even after the install was finished. Mike’s team was also courteous and friendly. They worked hard to make sure we were without heat for as short a time as possible. Mike came on the third day of the install to make sure that everything was done in a timely manner. He really goes above and beyond to make sure that you are happy with your new system. I would recommend him to anyone who is looking to have their HVAC replaced or upgraded.
AJ V.
San Diego, CA
2/19/2019
Mike and his crew were amazing! From start to finish these guys were great! Reasonable estimates, financing choices, excellent customer service, quick communication, explanation of all facets of the equipment/installation, proper care for cleanliness of your home, and most of all a great attitude! Thank so much! We love our new HVAC system!
April A.
San Diego, CA
2/19/2019
Mike Gladstone’s team was great! I had Mike come out when we first purchased the house 3 yrs. ago to get an estimate to replace our AC and ducts. I was so impressed with him then, but we ended up not getting AC replaced until now; when our furnace recently sprung a leak!
The furnace was covered under our home warranty but the company I was forced to deal with was terrible! I searched and searched for Mike’s number because the plan was to replace AC at the same time. I was AGAIN so impressed with Mike’s professionalism, and willingness to accommodate our needs. I hired him to take over the furnace replacement – moving it up into the attic and replace AC and ducts. He turned a horrible experience with a terrible company, into an excellent and pleasant experience.
He has an excellent crew, so conscientious and professional. Very pleasant all around guys, they finished it all up in 3 days! And left the place cleaner than how they found it! After 3 months of miserable service from another company; Mike Gladstone and team have made my husband and I “Happy Campers”! We will sleep well in our WARM house tonight.
Don’t hesitate, hire Gladstone for your job, and be as satisfied customers as we are!! Thanks again guys, you’re the BEST!!!!!!!
Norma M.
El Cajon, CA
1/28/2019
Honest, friendly, and the highest level of professionalism is one of the many attributes I can say about Mike Gladstone Heating and Air and his employees. Mike was knowledgeable, through when explaining and answering all my questions in regard to my ac unit. His team was courteous, clean and polite when installing and they worked hard to install my unit efficiently. I will continue to praise the work this company has done and will spread the word for their 5 star customer service. Thank you! You guys are the best!
Russ L.
San Diego, CA
1/26/2019
5 solid stars all the way. I got 3 quotes and their quote was a little cheaper than the others and they had good reviews. I got a new AC, furnace and ducting.
Form the start the owner Mike was extremely thorough, informative, friendly and professional. The installers were professional and friendly and kept everything very clean while working. They did a great job. Overall, I am extremely happy I chose them for the work.
David K.
San Diego, CA
1/26/2019
I had a great experience with the company when they installed A/C and heat for the second floor of my house. Mike is great to work with and makes sure the job is done perfect. I have been recommending him to all of my neighbors.
Dee H.
San Diego, CA
11/16/2018
I had air conditioning installed and after four bids, they had the best price, with high ratings on Yelp and the Better Business Bureau. The staff was courteous, professional, on-time, on-budget and clean-cut. No surprises. They left the place clean when they finished. The owner was on-site both days. I did this in fall, because they are very busy during the hotter months.
I am all about the small business owner, without the middleman. This is a quality company. I was not home while they were working, and I felt comfortable with their staff being in my home.
I told Mike, the owner, that is refreshing to do business with the type of people who you would like to invite over for Thanksgiving.
Mark Z.
San Diego, CA
10/19/2018
We had used Gladstone about eight years ago to install a new furnace and they did an excellent job. I therefore included them in the bid process for an AC system. They were the middle quote, but I selected them because Mike had the best solutions of all bidders for our home, given it wasn’t ducted for AC. The work crew was outstanding, professional, and courteous. Mike and his team were very concerned about answering any and all questions and thoroughly explained everything they were doing. The protection of our rooms/furnishings and clean up was also exceptional.
Nick S.
San Diego, CA
9/19/2018
I contracted with Mike to replace my furnace in February 2018 and then added air conditioning in September 2018. In both cases, Mike and his team did a great job. His pricing was the best among 4 bids for the new furnace. I asked him for an estimate for AC when he completed the furnace install and did not get other bids based on his work.
He set expectations appropriately as to how long it would take for both. The team was very good about covering floors and stairwells and keeping everything clean and neat.
Very impressed with Mike and highly recommend for any heating and AC needs. I would definitely work with he and his team again.
Jo G.
San Diego, CA
8/14/2018
We had an excellent experience working with Mike and his crew. They worked around our schedule and left the site clean. Most importantly Mike provided us with realistic alternatives for condensation lines and unit placement that left us with the minimal runs for each. I would highly recommend this company.
Justin L.
San Diego, CA
5/16/2018
Mike Gladstone and his crew recently installed a new air conditioning system at my home, and they left me impressed from the bid process through the install with their fiat pricing, professionalism, craftsmanship, and quick turnaround. I would highly recommend them to family and friends. Great service and outstanding people.
Jen L.
San Diego, CA
5/8/2018
The best! Mike is incredibly knowledgeable, professional, and thorough, which makes Gladstone Heating & AC stand out from the rest. We are delighted with the mini-split unit we had installed in our studio space, both for the quality of product as well as the quality of service. Mike and his team put care into every last detail so that the appliance is top-notch and is installed discreetly to maintain the aesthetics of the space where it resides. We had several other estimates, but none matched the level of forethought and expertise Mike brought to the meeting. An all-around great experience and sound investment!
Amanda J.
Spring Valley, CA
5/2/2018
Look no further! We were looking to put in central A/C and replace our ancient furnace. My husband received many quotes and met with quite a few other contractors, but no one came close to Mike’s price or professional knowledge. I highly recommend you save yourself time and money and just meet with Mike. The install was fast, done on time, and very professional. Communication is key with any upgrade job, and he was on point. As a woman, I appreciated the same respectful responses and involvement that he provided my husband. I can’t say that for some of the other companies we spoke with.
Daniel R.
San Diego, CA
1/29/2018
Had Mike from Gladstone quote me on their Ductless mini split unit in my Living room. Mike was very competitive in his quote, but what closed the deal for me was his knowledge of the products he sells.
He told me how long it would take to install the unit and he was right on. His crew was polite and worked very hard. My Ductless air conditioner is the best! I don’t use my central air conditioner much anymore. So, thank you Gladstone Heating and Air Conditioning for a Great Job done!
Marcy A.
San Diego, CA
1/11/2018
I’m a novice at home improvement and had quite a learning curve. I got multiple bids for a new furnace to replace a 40 year old system. After reviewing fancy video presentations and checking out shoe covers and the white glove thing of other companies who came in at twice the price, I chose Gladstone because of their responsiveness and patience, and I’m so glad I did. I was able to afford a new furnace AND AC! They were on time each day, took only 4 days including dismantling and removing the ancient furnace and all the collapsed ducting in a sprawling ranch house, and they even did some extras things in my attic. The owner was present each day and answered all of my questions, made changes I asked for and did a final walk through. I highly recommend Gladstone.
Emily A.
San Diego, CA
1/6/2018
Very happy with the new furnace and service from Mike and his crew at Gladstone. I called on one afternoon during the cold snap in early December (with a 30 year old dead furnace) and they were busy installing an entire new furnace the very next morning. Prices were on par with other affordable competitors, if not better. Price was good but service was far better than expected. Mike was straightforward about pricing and what exactly we needed to do now and what could wait for later. They also relocated the furnace to the attic, partial new ducting and set it up to accommodate an AC unit when we’re ready to do that. Awesome job! Completely satisfied. Thanks guys!
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